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Privacy policy and Secure shopping

This Privacy Statement describes the method of data collection from our website, www.my-grill.eu and the use of such data. This Privacy Statement relates solely to the personal data that you provide us when you access and place orders within our website.

BY ACCESSING OUR WEBSITE AND/OR PLACING ORDERS, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS PRIVACY STATEMENT, IN THE TERMS AND CONDITIONS AND IN THE RETURNS AND CANCELLATION POLICY.

 

What personally identifiable information do we collect about you?

When you visit our website, we collect information sent to us by your computer, mobile phone or other access device. The information sent to us includes data on the pages you access, your computer IP address, the type of operating system you’re using, your location, standard web log data and other information. Web log data includes the browser type you’re using and traffic to and from our site.

In addition, if you decide to buy a product from our website, you will need to register, thus we will also collect the following types of information: Contact information, such as your name, surname, address, postal code, phone, email, and other similar information.

It is your sole responsibility for the accuracy, genuineness, relevance and legitimacy of the personal information you disclose to us.

We will never ask for any financial information, such as your bank account number, credit card numbers, or any other information related with financial data. For details regarding the payment procedure, see “Payments” section in Terms and Conditions.

 

Cookies

When you access our website, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, pixel tags, “Flash cookies,” or other local storage provided by your browser or associated applications (“Cookies”). We use these technologies to: Recognize you as a customer, help ensure that your account security is not compromised and mitigate risk and prevent fraud.

We may use both session and persistent Cookies. Session Cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent Cookies remain on your device until you erase them or they expire.

We encode our Cookies so that we can interpret the information stored in them. You are free to decline our Cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website and our services.

 

What do we do with the information we collect?

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience.

We may use your personal information to:

– Provide customer support;
– Process product orders and send notices about your order status;
– Resolve disputes, and troubleshoot problems;
– Prevent potentially prohibited or illegal activities;
– Customize, measure, and improve our services and the content, layout, and operation of our website and services;
– Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;
– Contact you at your telephone number or email, as authorized by you, in our Terms and Conditions.

We will never sell, trade or offer any personal information you provide us, to any company, organization or third-party service provider, other than the ones needed to fulfil your orders.

 

What information can you access?

Our website gives you access to a broad range of information about your account and your interactions with www.my-grill.eu for the limited purpose of viewing and, in certain cases, updating that information.

 

Links to external websites

As a service to you, we may provide links to websites operated and controlled by third parties. Those third parties have their own information collection practices. We are not responsible for their information collection practices or for the content of their sites. We encourage you to review carefully the privacy policies of all websites, including those websites which can be accessed from this site.

 

Contact us

Online, using our contact form.

By phone, at 77777675.
By email, at info@my-grill.eu

A&P Andreou Brothers Ltd, Gordiou Desmou 10, 7101, Aradippou Industrial Area, Cyprus.
We will reply during week days, from 08:00 – 16:00.

 

Changes to our Privacy Policy

We reserve the right to change or update our Privacy Policy. We will however post any changes on this page.

Last modification date: Monday, 13 May 2014

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