Cart
  • No products in the cart.

Website Terms & Conditions of Sale

Please read these Terms carefully. They cover any product order made within our website.

BY ACCESSING OUR WEBSITE AND/OR PLACING ORDERS, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THESE TERMS AND CONDITIONS, IN THE PRIVACY POLICY AND IN THE RETURNS AND CANCELLATION POLICY.

 

1. ACCOUNT

1.1 Eligibility

Accessing our site and viewing our products and services does not require any registration.

However, if you decide to buy any product from our website you will need to become a registered user (which is totally free).

In order to register to www.my-grill.eu, you must:
– Complete the registration process;
– Agree to our Terms; and
– Provide true, complete, and up-to-date contact information.

By using our website, you represent and warrant that you meet all the requirements listed above, and that you won’t use our website in a way that violates any laws or regulations.

We may refuse service, close accounts of any users, and change eligibility requirements at any time.

 

1.2 Account and Password

You’re responsible for keeping your username and password confidential. You’re also responsible for any account that you have access to, whether or not you authorized the use. You should immediately notify us of any unauthorized use of your accounts. We’re not responsible for any losses due to stolen or hacked passwords. We don’t have access to your current password, and for security reasons, we may only reset your password.

You can review the personal information you have provided us and make any desired changes to such information, or to the settings, at any time by logging in to your account on our website.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Terms and Conditions or any other applicable guidelines or policies.

 

2. PURCHASES

2.1 Pricing and Availability

All prices are inclusive of legally applicable VAT, according to the current VAT legislation.

Prices listed on our website can be changed at any time without any notice.
All product offers are valid until stock lasts.

We list availability information for products sold on our website, on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail or by phone as soon as possible if any products in you order turn out to be unavailable and you will not be charged for those products.

 

2.2 Payments

We will never ask for any financial information, such as your bank account number, credit card numbers, or any other information related with financial data.

All payments are performed by credit card using a secure Gateway checkout page provided by JCC Payment Systems Ltd.
When you are about to pay, you will be redirected to the JCC secure Gateway checkout page, enter your payment details and perform the payment and then redirected back to our website to view your order receipt.

 

2.3 Delivery and Pick-up

We will deliver only within the island of Cyprus and will do so for all weekdays, except Sundays and holidays.

We currently offer 3 ways of delivering our products to you:
– Pick-up from any Stephanis shop (FREE)
– Pick-up from any ACS pick-up office (FREE, for purchases over €30)
– Home Delivery, using ACS Courier, except some remote areas (FREE, for purchases over €30)

We will do our best to deliver your product within 1-3 working days.
Please note that delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

We cannot take responsibility for order and delivery delays outside our liabilities or for delays that occur as a result of Acts of God (like fire, flood, earthquake, storm, or other natural disaster), war, invasion, civil war, rebellion, riot, terrorist activities, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.

ALTHOUGH WE WILL NEVER DISPATCH A PRODUCT IN DAMAGED PACKAGING, UPON DELIVERY OR PICK-UP, PLEASE ALWAYS CHECK CAREFULLY AND MAKE SURE THAT THE EXTERNAL PACKAGING AND THE ADHESIVE STEPHANIS-SIGNED TAPE ARE INTACT, TO AVOID RECEIVING A FAULTY OR NON-FULLY FUNCTIONING PRODUCT.
AFTER YOU SIGN TO RECEIVE THE PRODUCT, YOU ACCEPT THE PRODUCT AS IT IS AND YOU HAVE NO CLAIM REGARDING THE PACKAGING AND THE GENERAL CONDITION OF THE PRODUCT.

 

2.4 Order cancellation and Returns

Please review our Returns & Cancellation Policy which applies to all products sold by our website.

 

2.5 Children

We do not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18 you may only use our website with the involvement of a parent or guardian.

 

3. WEBSITE USE

 

3.1 Changes to Our Site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

 

3.2 Accessing Our Site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

 

3.3 Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

3.4 No Reliance on Information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

 

3.5 Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact info@my-grill.eu

Please select your country




If you are interested in distributing myGRILL products, please click the link to contact our International Business Development team.

Please contact our distributor


Petrisco International Corp

149 Center Grove Road
Randolph NJ 07869
Petrisco Helpline
(973) 615-1617
The Petrisco Helpline is available during the following times (CST):
Monday – Friday: 8am – 6pm
MYGRILL
STORE

You are currently browsing a section dedicated to the USA (US). Unfortunately, there is no online store for United States. Please expect limited functionality when browsing certain pages of the store.


For more information on pricing and shipping myGRILL products to United States, please follow the link below.

Contact Us